Shipping and Returns

Where do you ship to?

We offer shipping to anywhere in the contiguous U.S. (excludes Alaska, Hawaii, and other U.S. territories).

How much does shipping cost?

All orders over $75.00 ship for free within the contiguous U.S. (excludes Alaska, Hawaii, and other U.S. territories). Orders under $75.00 will include a $9.99 shipping charge.

What is the return policy?

For orders placed on GoDogFun.com, we accept returns within 30 days of delivery for products in like-new condition.

• If you received the wrong item, the return shipping cost will be covered by us.
• If you change your mind, the return shipping cost is the customer’s responsibility.

The original shipping charge for returned items will not be refunded. To start the returns process, email us at support@petwisebrands.com with your order information. For orders purchased on other retailer websites, please visit the original website of purchase.

Where does my order ship from?

Orders will ship from Corry, Pennsylvania.

When will my order ship?

Orders ship Monday through Friday. Please allow up to 2 business days to ship your order typically. Order fulfillment times may be delayed due to our recent warehouse migration, please allow 4-5 business days before reaching out for additional assistance.

How long does shipping take?

Orders typically ship within 1-3 business days. Once shipped, expect delivery within 7-10 business days, depending on delivery destination.

Any other questions?

Visit our FAQ page or email us anytime at support@petwisebrands.com